How to Contact Social Security

Shawn Plummer, CRPC

Retirement Planner, Financial Advisor, Annuity Broker, and Insurance Agent

How to Contact Social Security

Contact Social Security by Phone
Call the Social Security Administration (SSA) toll-free at 1-800-772-1213. TTY users can dial 1-800-325-0778. Representatives are available Monday through Friday, from 8:00 AM to 7:00 PM local time.

Contact Social Security Online
Visit the SSA website to apply for benefits, check your account, request replacement cards, or update your information.

Visit a Local Social Security Office
Use the Social Security Office Locator to find an office near you. You can visit during business hours for assistance.

Send Mail to Social Security
You can send documents or inquiries by mail to your local SSA office. The office locator tool provides the correct address for your location.

Need help with retirement planning? Contact The Annuity Expert for free assistance with navigating Social Security and finding the right solutions for your needs. Book a no-obligation call today.

Use the Official Social Security Channel First

The Social Security Administration says its website is the best starting point. If the task cannot be completed online, call the national number or contact a local office. In-person service may require an appointment, so do not assume a walk-in visit will solve the problem the same day.

Use the official Social Security contact page for current phone, online, and office instructions.

What The Annuity Expert Can and Cannot Do

We cannot access your Social Security record, change your benefits, or act as the Social Security Administration. We can help you compare claiming ages, coordinate benefits with a pension or retirement account, and estimate the income gap your savings must cover.

Who Needs Retirement-Income Planning

  •  Workers deciding whether to claim at 62, full retirement age, or 70
  •  Couples coordinating spousal and survivor benefits
  •  Early retirees who need income and bridge medical insurance before Medicare

Who Does Not Need Insurance Help

If the problem is strictly a missing card, address update, earnings-record correction, or benefit-status question, use Social Security directly. An insurance agency cannot replace the government process.

After resolving the account or benefit question with Social Security, you may have a separate question about planning income while waiting to claim Social Security. The Annuity Expert can compare suitable annuity options with free quotes; we cannot change your SSA record, approve benefits, or resolve a missing payment.

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Shawn Plummer, CRPC

Retirement Planner, Financial Advisor, Annuity Broker, and Insurance Agent

I am a licensed Retirement Planner (CRPC), insurance agent, financial advisor, annuity broker, and former financial trainer with more than 18 years of hands-on experience in annuities and insurance. My National Producer Number (NPN) is 15524738. I spent 12 years training financial advisors nationwide on annuity, insurance, and retirement planning strategies, in addition to 18 years of direct field experience selling annuities and insurance products, helping clients protect their savings and secure reliable retirement income.

I have been quoted in Time Magazine, Bloomberg, Entrepreneur, Yahoo! Finance, MSN, SmartAsset, LegalZoom, U.S. News & World Report, Women’s Health Magazine, Forbes, and many other leading publications.

I am also the founder of The Annuity Expert, an independent online insurance agency and annuity broker serving consumers across the United States. Through this platform, my team and I help Americans remove the guesswork from retirement planning and compare insurance solutions to find the strongest value at the most competitive rates. I want to see you get the best products at the lowest prices.

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