Is United Life a Good Insurance Company?

Shawn Plummer, CRPC

Retirement Planner, Financial Advisor, Annuity Broker, and Insurance Agent

How Long Has United Life Been in Business?

United Life Insurance Company has been serving clients since 1962—over six decades of experience in the insurance and annuity space. The company is based in Cedar Rapids, Iowa, and is a subsidiary of Kuvare US Holdings, a private insurance and reinsurance group focused on delivering retirement and life insurance solutions. This long history suggests a consistent operational foundation, even though the company operates on a smaller scale than many national competitors.

United Life’s Financial Ratings

United Life holds an A- (Excellent) rating from A.M. Best, indicating a strong ability to meet financial obligations. While this is a positive rating, it sits just below the “A” or “A+” ratings held by many top-tier insurers. United Life does not currently hold ratings from other major agencies like Standard & Poor’s, Moody’s, or Fitch, which limits a consumer’s ability to evaluate their performance from multiple independent perspectives. For many financial professionals, multi-agency ratings are preferred for a more comprehensive risk assessment.

United Life’s Insurance and Annuity Products

United Life focuses primarily on fixed and indexed annuities designed for retirement income planning. Life insurance is available, but not a core offering. The product menu is relatively narrow compared to full-service insurers.

Fixed Annuities

  • Offer predictable growth with a guaranteed interest rate for a set period.
  • Suitable for conservative savers who want to avoid market risk.

Fixed Indexed Annuities (FIAs)

  • Tied to the performance of a market index, such as the S&P 500.
  • Provide principal protection with potential for higher returns than fixed annuities.
  • Often include optional Guaranteed Lifetime Withdrawal Benefit (GLWB) riders to ensure lifetime income without annuitization.

Compare Annuity Income With 25+ Companies

Our Professional Opinion on United Life Annuities

United Life is an OK annuity company with some features we like, but its products are not automatically our first choice. Its A− (Excellent) AM Best rating meets our minimum financial-strength standard. The rate, income, and contract features still need to compete with other insurers.

For fixed-rate savings, we like having a choice between more access without a market value adjustment and a design that may offer a higher rate in exchange for tighter withdrawal rules. We would only choose either when the guaranteed rate is competitive for the term.

For indexed growth, we like the shorter surrender option and traditional S&P 500 choices. The bailout provision is useful, but it is not a cap lock: the insurer can lower the cap before the provision gives you an opportunity to leave without surrender charges.

For lifetime income starting soon, an available withdrawal benefit deserves comparison. For income starting years from now, we would generally prefer a benefit with guaranteed income growth instead of relying on future index credits.

What We Like

  • Meets our rating standard: United Life’s A− AM Best rating is acceptable for our comparison.
  • Liquidity choices: A fixed annuity option offers broader withdrawal access without a market value adjustment.
  • Traditional index options: Buyers can choose S&P 500 strategies instead of relying solely on engineered indexes.
  • A bailout provision: A sufficiently low renewal cap can create an opportunity to exit an indexed annuity without surrender charges.

What We Don’t Like

  • A bailout is not a cap lock: Crediting terms can become less attractive before the exit provision applies.
  • Deferred income depends on account growth: The available income benefit does not provide a guaranteed roll-up while you wait.
  • Liquidity can cost you: More access may come with a lower fixed rate, while other versions can apply a market value adjustment.
  • The bonus has trade-offs: A longer-term bonus version can have lower growth terms and bonus recapture provisions.

Explore our individual United Life annuity reviews using the links below to see how each product works and which features are worth considering.

Our United Life Annuity Reviews

Life Insurance

Expert Insight: United Life provides reliable regional service, but larger national carriers often have more competitive pricing and robust digital tools. See how they compare to the nationwide best life insurance companies.

The Pros of Choosing United Life

  • Decades of Industry Experience: Over 60 years of history shows a longstanding presence in the market.
  • Solid Financial Strength: The A- rating from A.M. Best reflects a stable financial profile.
  • Strong Annuity Focus: Their fixed and indexed annuity offerings are competitive in terms of simplicity and safety.
  • Conservative Investment Management: Their focus on long-term stability appeals to cautious investors.
  • Efficient for IRA, Roth IRA, and 401(k) rollovers: Accepts tax-qualified and non-qualified funds for annuity contracts.

The Cons of Choosing United Life

  • Lack of BBB Accreditation: While they have a rating, they are not accredited by the Better Business Bureau, which may concern clients seeking higher transparency and accountability.
  • Limited Product Range: No variable annuities, no registered index-linked annuities (RILAs), and limited life insurance solutions.
  • Few Optional Benefits: Compared to larger carriers, there are fewer enhanced riders, long-term care riders, or death benefit options.
  • Weaker Online Experience: Website lacks detail on product specs, calculators, or online application tools—an issue for digitally savvy consumers.
  • Customer Service Complaints: Reports of delayed payouts, poor phone support, and limited responsiveness in claims handling. Not ideal for those who value white-glove service.
  • No Multi-Agency Ratings: Lacks ratings from S&P, Moody’s, and Fitch, which can cause hesitation among cautious buyers.
  • Regional Presence: While they are licensed in many states, their brand recognition and service infrastructure are relatively regional. This could limit access to local agents or in-person support in certain markets.
  • Limited Life Insurance Options: Does not offer comprehensive permanent policies like whole life with dividend potential, or flexible universal life policies with indexed options.

Who Should Consider United Life?

Best for:

  • Individuals nearing retirement who want simple annuity options with strong guarantees.
  • Retirees looking to roll over funds from IRAs or 401(k)s into conservative fixed or indexed annuities.
  • Those who value principal protection over high-growth strategies.
  • People who plan to use annuity income riders for structured, predictable income.

Who Should Not Choose United Life?

Not ideal for:

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Why Comparing Rates and Payouts Matters

Insurance and annuity contracts aren’t one-size-fits-all. The interest rate, payout rate, and surrender terms can drastically impact your financial outcomes. Before you commit to any product from United Life you must:

Even small differences in payout rates or crediting strategies can mean tens of thousands in lifetime income.

The Bottom Line

United Life is a financially stable, conservative choice for individuals who want basic annuity products with dependable guarantees. However, its narrow product scope, mixed service reputation, and lack of digital tools make it less suitable for more complex planning needs or digitally inclined consumers.

Before you choose, get help comparing products side by side. Contact The Annuity Expert for free quotes and personalized guidance. We’ll help you compare rates, review income payout options, and find the right product for your specific retirement or income planning needs.

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Shawn Plummer, CRPC

Retirement Planner, Financial Advisor, Annuity Broker, and Insurance Agent

I am a licensed Retirement Planner (CRPC), insurance agent, financial advisor, annuity broker, and former financial trainer with more than 18 years of hands-on experience in annuities and insurance. My National Producer Number (NPN) is 15524738. I spent 12 years training financial advisors nationwide on annuity, insurance, and retirement planning strategies, in addition to 18 years of direct field experience selling annuities and insurance products, helping clients protect their savings and secure reliable retirement income.

I have been quoted in Time Magazine, Bloomberg, Entrepreneur, Yahoo! Finance, MSN, SmartAsset, LegalZoom, U.S. News & World Report, Women’s Health Magazine, Forbes, and many other leading publications.

I am also the founder of The Annuity Expert, an independent online insurance agency and annuity broker serving consumers across the United States. Through this platform, my team and I help Americans remove the guesswork from retirement planning and compare insurance solutions to find the strongest value at the most competitive rates. I want to see you get the best products at the lowest prices.

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